FAQ


Shipping — Fulfillment

I typically try to fulfill orders within 5 business days. Sometimes it takes longer during busy times like holidays or sales. You will get an email once your order is fulfilled.

Shipping — Domestic

Shipments within the US are sent via USPS Priority Mail. Deliveries generally take 1–3 business days to arrive. The delivery is guaranteed and tracking is included.


Shipping —International

International shipments are sent via USPS First Class International. Deliveries generally take between 7–21 days to arrive, although there are no guarantees or reliable tracking included. If you are interested in expedited or guaranteed delivery you can email me before hand, however it will most likely be prohibitively expensive.


Shipping — Packaging

Large prints are put in plastic sleeves and rolled up inside of a 4" shipping tube. Smaller prints are sleeved and backed with chipboard and shipped flat inside a sturdy envelope.


Shipping — Issues

Occasionally prints are lost or get damaged in transit. If you have an issue like this email me at simpsonrt@gmail.com and I'll take care of it.


Quality

My prints are gallery quality, giclée art prints. This means that you will receive the same high quality print that I would display in an art gallery or exhibition. The prints are not fade proof, however they are fade resistant and are meant to last a long time. They should not fade very much at all over the course of one lifetime.


Framing

I'm not sponsored by any framing companies and I don't sell my work framed, but I always recommend Art To Frames. They have a lot of options for affordable prices. I’ve personally bought frames from them many times before and have been happy with the quality. I don’t make any commission from them, but since I’ve recommended them so much they gave me the code RYANSIMPSONART, which you can use for 15% off your order.

My personal preference for my work is usually a simple, natural light wood frame with no additional matting. For example, I like this frame.


Process

I work digitally, meaning that I draw into the computer using a digital pen and tablet. I find this process gives me more flexibility during the creation process and still allows me to achieve the hand generated look of a piece created with a range of traditional tools.

Software & Tools
Adobe Creative Cloud
Photoshop Brushes by Kyle Webster
Wacom Intuos Pro